Please make sure you clean and recharge crystals periodically. Depending on the type of crystal, salt water is a good solution to clean them or in a water and vinegar mixture. Do not use salt water on porous crystals such as raw crystals. Copper jewelry turns color over time due to the oils on your skin. A copper cleaner or vinegar/salt water mixture, cleans copper jewelry and return it to it's original color. Coconut and wooden jewelry can be wiped off with a slightly damp cloth, then dried thoroughly. Bathing with jewelry is not recommended. Store all jewelry in containers. Do not submerge coconut shell or wooden items in water. Please keep resin jewelry away from heat. Over exposure to heat can bend resin pieces. Enjoy your items!

Due to everything being handmade items and made to order, we do not sell wholesale at this time. But do message me to find out my availability.

Since nose jewelry, nipple jewelry, cosmetics, skin care and waist beads are considered intimate items, they cannot be returned or exchanged due to hygiene reasons and the Covid-19 pandemic. Please make sure all measurements are correct, style and color and that you read all descriptions before purchasing. Due to the large amount of orders we receive, we cannot make adjustments to orders and will not be held responsible for mistakes during ordering.

Etsy doesn't hold sellers responsible for shipping delays, errors or stolen items, as long as the seller can prove that they shipped the item on time to the address on the Etsy receipt. If the item was shipped and has a tracking number, you may be able to contact the shipping carrier directly to open a claim. If there is any issues with your order, please contact me within 3 days of delivery.

USPS MAY EXPERIENCE SHIPPING DELAYS DUE TO THE COVID-19 PANDEMIC. WE DO SHIP IN A TIMELY MANNER BUT CANNOT GUARANTEE SHIPPING TIMES. Although we are not responsible for shipping delays, we still feel it is our responsibility to keep our customers updated & help resolve issues to the best of our ability. PRIORITY SHIPPING may be the fastest way to get your products to you. All orders are first come, first serve & is made in the order they were received.The estimated shipping date is shown before the item(s) are purchased. 5-7 BUSINESS DAYS IS THE EXPECTED TIME.Most orders ship before then. Please remember, ALL items are made by one designer that makes every piece by hand/homemade. We take pride in our customers service & is here to serve you

We urge all customers to contact us immediately before giving us a bad review so we can have a chance to rectify the situation. Please do not give a review until the item(s) are received. We try very hard to make our customers happy and will do our very best to assist you.

Please make sure all information is correct during the check out process. A change of address can put a delay in the shipping of your order. PLEASE CONTACT US NO LATER THAN ONE HOUR TO MAKE CHANGES TO YOUR ADDRESS. Once a label is printed out or has shipped, there is not anything we can do on our part to make the correction. If the package is returned to us due to the wrong address, the buyer is responsible for shipping cost to re-ship the package. Thank you so much for your understanding.

Due to the large amount of orders we receive daily, we cannot make changes to your order(items). We are not responsible when the wrong size, style, measurement, or color is selected. Please look over your order before purchasing.

PLEASE READ THE DESCRIPTION OF NOSE JEWELRY & ALL ITEMS BEFORE PURCHASING. THERE ARE MODEL PICTURES AVAILABLE FOR CUSTOMERS TO GET AN IDEA OF THE SIZE & FIT OF AN ITEM. IF YOU WOULD LIKE A SMALLER CUFF, PLEASE USE THE PERSONALIZATION BOX TO MAKE THE REQUEST. SOME PIECES OF NOSE JEWELRY ARE PURPOSELY MADE BIG IN SIZE DUE TO THE STYLE. A THINNER GAUGE OF WIRE MAY BE USED TO CREATE A SMALLER SIZE AS REQUESTED. WE DO NOT ACCEPT RETURNS OR EXCHANGES ON NOSE JEWELRY. WE DO UNDERSTAND THAT EVERYONE'S NOSE SHAPE & SIZES ARE DIFFERENT. OUR NOSE JEWELRY IS MADE TO ADJUST TO THE NOSE FOR A COMFORTABLE FIT. GENTLY OPEN UP THE NOSE CUFF. PLACE ONTO THE NOSTRIL & GENTLY CLAMP BY PRESSING THE JEWELRY BETWEEN YOUR FINGERS.MAKE SURE THE CUFF IS SECURE

Please pay attention to ingredients listed in our cosmetics. Do not use if you are easily irritated by or allergic to any natural ingredients. PLEASE BE ADVISED. All designs, photographs, description and content are the exclusive property of EYE Create LLC™️ and is under Copyright and Trademark Protection ™️2021